"Personal Information" means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing information.
USERS OUTSIDE OF THE UNITED STATES
Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country.
IN THE APPLICATION
In general, the Application contains user accounts that are created by educational institutions. User accounts contain the following Personal Information: The user's first and last name, a unique username for the user, and course assignments. A username could be an email address if that is the username provided by the entity creating the account.
Personal Information is provided when accounts are created. Accounts can be created using manual data entry or through a connection to a third-party provider that is contracted with the Licensing Organization.
The Personal Information provided to the Application is owned by the Licensing Organization and may be changed and deleted at any time by the Licensing Organization.
The Application automatically gathers usage information, such as the number and duration of log-ins, in order to provide reports to the Licensing Organization so that they may determine the level of usage within the Licensing Organization.
The Application uses assigned access levels to deliver content specific to Users. These roles include, but are not limited to, Administrator, Teacher, and Student.
The Application has security measures in place to protect information under our control from loss, misuse, and alteration. Users should be aware, however, that Tech4Learning cannot guarantee security. Users should also be aware that the use of the Application is not private, for example, Teachers have access to view all content created by Students in the Application. Tech4Learning, at its' discretion, may choose to turn over or make available content to appropriate personnel of Licensing Organizations or law enforcement agencies if required.
The Application encrypts data during transmission using industry standard SSL and TLS.
We encourage the use of strong passwords for User accounts. The use of strong passwords is a decision made by the Licensing Organization based on their User population. Licensing Organizations use third-party services to sign Users into the Application and in these cases no passwords are stored by the Application.
Session cookies are required for the use of the Application. The Application uses session cookies in order to manage user sessions across different devices, to keep users connected to specific servers during a session, and to keep track of page views within the application.
The Application does not collect external contact information for Users, therefore it is not possible for the Application to provide forgotten login credentials to Users. This information must be retrieved from the Licensing Organization.
STUDENT PERSONAL INFORMATION
Tech4Learning supports the efforts of COPPA to ensure the online safety of children. Student accounts in the Application are provided through Licensing Organizations that are qualified school or educational institutions. These Licensing Organizations receive a master account which enables them to create accounts for student users.
Tech4Learning does not use Student Personal Information provided by Licensing Organizations for any purpose, commercial or otherwise, other than providing the Application services to Users.
The Application meets the following guidelines and agrees to:
NOT collect online contact information without the consent of either a parent or a qualified educational institution. Without prior parental consent, online information will only be used to respond directly to the child’s request and will not be used for other purposes without prior parental consent.
NOT collect personally identifiable offline contact information without prior parental consent.
NOT distribute to third parties any personally identifiable information without prior parental consent.
NOT sell to third parties any personally identifiable information.
NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent.
NOT entice Users by the prospect of a special game, prize or other activity to divulge more information than is needed to participate in the activity.
If you are a parent and want to correct, edit, update or delete information about a Student, please work directly with your teacher or school. If needed, Tech4Learning will work with you to contact the appropriate people for updating and correcting Student information.
As part of the service to Licensing Organizations, Tech4Learning exchanges data with third-parties in the following ways:
Tech4Learning exchanges Personal Information with third-party services to provide single sign-on options for users. This exchange is initiated between Tech4Learning and the third-party by the Licensing Organization. The information exchanged with these services is a unique identifier used to confirm the user exists and is authorized in both systems.
Tech4Learning exchanges Personal Information with third-party services such as learning management systems in order to manage course work and assignments between the two systems. These services include those that support the Learning Tools Interoperability protocol from IMS Global. This exchange is initiated between Tech4Learning and the third-party by the Licensing Organization. The information exchanged generally consists of First Name, Last Name, and a unique identifier.
Tech4Learning recieves Personal Information from third-party providers in order to provision users in the Application. This exchange is initiated between Tech4Learning and the third-party by the Licensing Organization. The information Tech4Learning recieves includes First Name, Last Name, a unique identifier, and course assignments.
Tech4Learning does not disclose any Personal Information to third-parties that are not contracted with the same Licensing Organization.
The Application does not display any advertising to Users and does not track Users for the purpose of displaying advertising. The Application only tracks User interactions within the Application for use by the Application.
Users will be notified by a message within the Application if a new third-party is added to the Application for tracking purposes. Any new third-party provider will be held to the same data sharing terms as current providers.
The Application and User data is housed in an 80,000 square foot purpose-built hosting facility. The facility is an SSAE 16-compliant, SOC 1, 2, and 3 audited facility with N+1 or better redundancy on all data center systems, and extensive security protocols including identification verification, biometric scanning, RFID-controlled access, and 24/7 security, including CCTV monitoring and archived CCTV footage.
Tech4Learning maintains a breach response plan that is updated annually. This plan outlines how Tech4Learning will investigate, mitigate, and communicate data breaches to our users.
Following a lapse in a subscription, we retain Personal Information for 60 days in order to provide for a seamless reactivation of accounts if the lapse was temporary due to organization budgeting or purchase processing restrictions. After this time, all Personal Information provided is purged from the system. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. Each Licensing Organization's account administrator has the capability to delete any or all user accounts for their organization. If you have any questions about data retention or deletion, please contact firstname.lastname@example.org.
RIGHTS OF CALIFORNIA RESIDENTS
We comply with California’s "Shine the Light" law. California residents may request a listing of personal information about them that we have disclosed to third parties in the preceding calendar year, as well as the names and addresses of those third parties. This request can be made only once per year, and there is no charge for it. To make your request, send an email to email@example.com or send a written request to Tech4Learning Inc. 6160 Mission Gorge Road, Suite 206, San Diego, CA 92120.
6160 Mission Gorge Rd, STE 206
San Diego, CA 92120
If we sell, divest or transfer our business, we will transfer the Personal Information of our customers provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice of the upcoming transfer.
This policy was last updated: 10/06/2022